BEST WESTERN PLUS THE CONNAUGHT HOTEL AND SPA, Bournemouth – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Connaught Hotel and Spa offers 81 air-conditioned rooms, including executive doubles and suites. Rooms feature flat-screen TVs, free Wi-Fi, tea and coffee makers, and digital safes. Some rooms have balconies overlooking the town or gardens. Suites include separate living areas and larger bathrooms with rainfall showers or baths. Complimentary mineral water is provided on arrival.
Dining & Drinks
The Brasserie serves breakfast, lunch, and dinner with menus created by AA Rosette chefs. The Connaught Gin Bar stocks over 200 gin varieties and is open 24 hours for hotel guests. Afternoon tea options include traditional, champagne, prosecco, and gin-infused selections. The terrace garden is open in summer for alfresco dining.
Spa & Leisure
Bluewater Spa includes an 18m indoor pool, Jacuzzi, steam room, sauna, and gym. Treatments range from 25-minute massages to 85-minute deluxe facials. The relaxation lounge is a mobile-free zone. Spa packages include access to facilities and treatments like full-body massages and aromatherapy sessions. Children can use the pool from 7am-12pm when accompanied by an adult.
Location & Access
The hotel is on Bournemouth's West Cliff, a 5-minute walk from the town center and beaches. Nearby attractions include Bournemouth Pier (1 km), Smuggler's Cove mini-golf (10-minute walk), and the Oceanarium (8-minute drive). West Hill Car Park is a 3-minute walk away. The hotel has 66 parking spaces, including an electric car charging point (£10 fee).
Services & Policies
Free high-speed Wi-Fi is available throughout the hotel. Staff speak English, Spanish, French, and five other languages. Late checkout is possible until 12pm for a fee. The hotel accommodates weddings for 60-130 guests. Two accessible rooms and three disabled parking spaces are available. Pets are not allowed, except for guide dogs.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Public Bath
Room features
- Wi-Fi in rooms
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers huge and very comfy rooms with a balcony overlooking the garden, a definite plus, although they can get too warm at night. The service was mostly friendly, with an amazing staff, but some encounters were marred by rudeness when questioned about additional charges. Dining was a mixed experience, from wonderful food in the restaurant to disappointing taste and non-functional air conditioning. The facilities were generally good.
My stay at the hotel was a mix of positives and negatives. The rooms were spotlessly clean with a comfortable bed, but the room temperature was a bit too hot despite efforts to adjust it. The service from the hotel guests was very polite and helpful, which made my weekend stay enjoyable. The location was convenient, being fairly equal distance between the town center and the beachfront. The dining experience had a good selection, but the price seemed a bit high for what was offered.
The hotel offers clean and spotlessly small rooms that lack coffee and tea making facilities. Parking comes at an additional cost. The service from receptionists to waiters is incredibly welcoming. The location is central and ideal, only a ten-minute walk to the seafront and pier. Dining options are satisfactory with plenty of choices, and the staff is friendly. Overall, good value for money.
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